Data recovery FAQ: answers to your questions

The cost depends on the type of media (hard drive, SSD, RAID, USB drive, etc.) and the nature of the failure (logical or physical). No recovery, no fee. In case of failure, only the attempt fee will be charged.

The price depends on the complexity of the case. Diagnostic analysis is free and delivered within 3 hours. A precise quote is provided to you before any intervention.

The diagnostic is free and performed within 3 hours of receiving the media. The final cost depends on the type of failure and the media. No recovery, no fee. In case of failure, only the attempt fee will be charged. See our pricing page for indicative ranges.

Prices vary depending on the type of media and the severity of the failure. Diagnosis is free and without obligation. If the recovery fails, only an attempt fee is charged — 80% of the cost is only due if your data is actually recovered.

The cost of smartphone data recovery depends on the nature of the failure and the necessary intervention method. As an indication:

• Software failure or accidental deletion — less complex intervention
• Broken screen or phone that no longer starts — hardware intervention required
• Water damage or severe physical damage — chip-off extraction, the most technical intervention

Our pricing policy is results-oriented: if no data is recovered, only a contribution to the diagnostic costs is requested. The complete diagnosis is free and carried out in our Swiss laboratory within 3 hours. Use our price calculator to get a personalized estimate in less than a minute.