FAQ
The specialists answer to you
FAQ
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Because we combine technical expertise, cutting-edge equipment, strict confidentiality, and a human approach. Our priority is to recover your data effectively and securely, in the shortest possible time.
Yes, an emergency service is available for critical cases on request. Our hotline answers 24/7.
Confidentiality is at the heart of our approach. All recovered data is handled with strict confidentiality. We can also provide non-disclosure agreements (NDA) on request.
Oui, nous disposons d’une salle blanche de classe ISO, essentielle pour ouvrir des disques durs en toute sécurité sans risque de contamination des plateaux magnétiques.
Our clients are varied: individuals, SMEs, large companies, public administrations, and medical or educational institutions. Any organization or individual who has lost data can call on us.
Yes, we have several drop-off points in Switzerland and neighboring countries. You can also bring your device to us in person or use a partner carrier.
Yes, tesweb SA, the owner of the service, is a Swiss company, founded and based in Switzerland since 2001. We adhere to Swiss quality and confidentiality standards.
We mainly offer our services in Switzerland, France, Belgium, and Germany. However, we receive data recovery requests from around the world.
We are one of the few providers to have a cleanroom in Switzerland. Our approach focuses on quality, transparency, and confidentiality. Each case is individually analyzed and documented in a clear report.
We have been active in data recovery since 2005, with thousands of cases handled to date.