RAID recovery

Don't let a failed RAID system cause you to lose your data. We can help you recover it after any type of RAID failure so you can access your data again as soon as possible.

Recovery in 4 main steps

Your RAID data recovery is divided in 4 main steps.

Step 1

Explaining the problem

15 minutes

By phone, on our website or directly at our laboratory, you tell us about the problem you've encountered. We'll advise you for free.

Step 2

Sending your Raid

Min 3 h.

Once we received the analysis request, a technician will contact you in order to evaluate the best way to send your RAID system to our lab.

Step 3

Analysis of your RAID

1 hour

As soon as we received the device, a data recovery specialist will analyse it in order to discover the kind of problem, the possibility of a data recovery and the costs.

If you agree with the costs, we'll do the repair and the data extraction as explain at pt. 4. If you don't agree, we'll stop the recovery process.

Step 4

Repair and data extraction

Min 1 day

We repair and change the deffective parts. We make then a bit-to-bit copy of your device, so we'll work on the copy and not on the original device.

We analyse these copies, determine the RAID parameters. Then we extract your data "on the fly". We deposit your data on new hard disks.

You get your data back

Define the problem

At SOS Data Recovery, we generally distinguish two main categories of problems that can occur on a NAS/SAN. The first category concerns software issues, which are related to configuration errors, software failures, or compatibility issues. These software problems can result in data access loss, file corruption, or read/write errors. In such cases, our team of data recovery experts utilizes specialized techniques to analyze and resolve the software problems, in order to restore access to your data as quickly as possible.

The second category of problems relates to physical issues, which are typically associated with physical failures of hard drives, RAID controllers, power supplies, or other hardware components. These problems can be caused by shocks, power surges, mechanical wear, or other factors. When it comes to hardware problems, our team has the necessary equipment and facilities to perform the required repairs in a controlled and safe environment.

Software recovery

If you did one of the following :

  • to suffered a ransomware
    • .
  • formatting or erasing your data
  • reinstalling your operating system
  • you can't see your partition
  • your operating system doesn't start up anymore
  • you can't see your data anymore

... the problem is certainly a software problem.

We make a security copy on a temporary hard disc. We analyse this copy, in order to extract your data, and send it back to you on a new device.

Hardware Recovery

Your NAS / SAN got through :

  • a shock or a fall
  • a fire or a flood
  • a lightning or an overload

or your device :

  • isn't recognized into the BIOS anymore
  • makes strange noises (clac-clac)
  • doesn't start up anymore

... the problem is certainly a hardware problem.

If necessary, we'll open your device in a clean room. We repair it and make a security copy on a temporary hard disc. We analyse this copy, in order to extract your data, and send it back to you on a new device.

Whatever problem you encounter with your NAS/SAN, we are here to help. Our experienced team is available to answer all your questions, assess your situation, and provide you with the best data recovery solutions. Trust us to accompany you in this critical process and offer you a superior quality service.

RAID data recovery prices

After the analysis, we determine the nature of your device's problem (software or hardware failure) and tell you the appropriate price.

RAID 1
(mirror)

Analysis and Quote
Free
Data recovery
220-2'095 USD *
  • Analysis < 3h
  • Recovery min 24h
  • 100% Swiss Made
  • Listing of your data
  • Security copy
  • Successfull recovery Invoice
  • Payment plans are possible
  • Safe
  • Format back
  • Access the Extranet
  • Begin

JBOD &
RAID 0 (striping)

Analysis and Quote
Free
Data recovery
220-3'900 USD *
  • Analysis < 3h
  • Recovery min 24h
  • 100% Swiss Made
  • Listing of your data
  • Security copy
  • Successfull recovery Invoice
  • Payment plans are possible
  • Safe
  • Format back
  • Access the Extranet
  • Begin

RAID 5/6
(1-5 HDDs)

Analysis and Quote
Free
Data recovery
480-7'500 USD *
  • Analysis < 3h
  • Recovery min 24h
  • 100% Swiss Made
  • Listing of your data
  • Security copy
  • Successfull recovery Invoice
  • Payment plans are possible
  • Safe
  • Format back
  • Access the Extranet
  • Begin

RAID 5/6
(+5 HDDs)

Analysis and Quote
Free
Data recovery
480-20'000 USD *
  • Analysis < 3h
  • Recovery min 24h
  • 100% Swiss Made
  • Listing of your data
  • Security copy
  • Successfull recovery Invoice
  • Payment plans are possible
  • Safe
  • Format back
  • Access the Extranet
  • Begin
* excluding VAT.

Options


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