Data Recovery and Insurance
Many Swiss insurance companies cover data recovery costs. SOS Data Recovery, partner of La Mobilière and Helvetia, assists you with all reimbursement procedures.
Does your insurance cover data recovery?
Insurance coverage for data recovery is offered by many Swiss insurance companies, allowing partial or full reimbursement of recovery costs for defective storage media (hard drives, SSDs, NAS, USB drives, mobile devices).
Home insurance
Covers data loss for individuals, often through a "cyber" or "digital data" module. Most Swiss insurers now offer this option.
Business property insurance
For businesses, covers IT equipment as movable assets. Data recovery is generally included in case of a claim.
Liability insurance (RC)
May apply if you are responsible for a data loss causing harm to a third party — for example, losing data from an association you manage.
Our insurance partners
These companies offer coverage that includes data recovery on computer storage media
How does the insurance reimbursement process work?
Contact us
Send us your insurer's name and policy number. Our diagnosis is free and completed within 3 hours of receiving your media.
Coverage verification
We contact your insurance company directly to identify applicable clauses and confirm coverage.
Data recovery
Lab work under ISO 5 certified laminar flow. 80% of the cost is only charged if your data is successfully recovered.
Reimbursement file
Detailed invoice, technical report and recovery certificate sent directly to your insurer.
Reimbursement timeline: typically 2 to 4 weeks after file submission.
Frequently asked questions
Our specialists answer the most common questions.
Do I have to pay the data recovery costs upfront?
Generally, yes. You pay the data recovery invoice, then submit the claim to your insurance company for reimbursement. SOS Data Recovery provides all the necessary documents (detailed invoice, technical report) to facilitate the claim processing.
Does my home insurance cover data recovery?
In most cases, yes. Many Swiss home insurance policies offer a supplementary "cyber" or "digital data" module that includes data recovery from defective media. Check the general terms and conditions of your policy or contact your broker.
How much does insurance reimburse for data recovery?
The reimbursed amount depends on your policy and the type of coverage. Some policies reimburse the full cost, while others apply a limit or deductible. We help you identify the exact coverage before any intervention.
Is SOS Data Recovery a partner with my insurance company?
SOS Data Recovery is a direct partner with La Mobilière and Helvetia. For other companies (Allianz, AXA, Bâloise, Generali, Vaudoise, Zurich), we handle the necessary steps and provide the required documentation for reimbursement.
Why must the data recovery lab be based in Switzerland?
Most Swiss insurance companies require that data recovery be performed by a provider based in Switzerland to ensure legal compliance, data protection (LPD), and process traceability. SOS Data Recovery, located in Ins, fully meets this criterion.
Generally, yes. You pay the data recovery invoice, then submit the claim to your insurance company for reimbursement. SOS Data Recovery provides all the necessary documents (detailed invoice, technical report) to facilitate the claim processing.
In most cases, yes. Many Swiss home insurance policies offer a supplementary "cyber" or "digital data" module that includes data recovery from defective media. Check the general terms and conditions of your policy or contact your broker.
The reimbursed amount depends on your policy and the type of coverage. Some policies reimburse the full cost, while others apply a limit or deductible. We help you identify the exact coverage before any intervention.
SOS Data Recovery is a direct partner with La Mobilière and Helvetia. For other companies (Allianz, AXA, Bâloise, Generali, Vaudoise, Zurich), we handle the necessary steps and provide the required documentation for reimbursement.
Most Swiss insurance companies require that data recovery be performed by a provider based in Switzerland to ensure legal compliance, data protection (LPD), and process traceability. SOS Data Recovery, located in Ins, fully meets this criterion.
Review the general terms of your insurance policy to identify clauses related to data loss or IT damage. If in doubt, your broker can guide you quickly.
We are happy to contact your insurance company directly to verify your policy coverage and prepare the reimbursement file. Contact us with your insurer's name and your policy number.