FAQ — Data Recovery

Data recovery FAQ: answers to your questions

Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.

10,000+ cases handled since 2006
CyberSafe certified & nFADP compliant
Free diagnostic within 3 hours

Why consult our data recovery FAQ?

Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.

How much does a data forensics analysis cost and what are the turnaround times?

The cost of a forensic analysis depends on the scope of the investigation, the type of media, and the level of urgency:

  • Forensic acquisition only (cloning + integrity report): billed per media processed
  • Complete analysis (acquisition + investigation + expert report): billed according to the complexity and volume of data to be analyzed
  • Expert testimony in court: quoted based on duration and preparation required

Standard turnaround times are:

  • Forensic acquisition: within 24 hours
  • Standard analysis report: 5 to 10 business days
  • Urgent report (imminent legal proceedings): 24 to 72 hours

A detailed quote is provided after a free evaluation of the case. Our rates are transparent and detailed in our quote — no hidden fees.

Available 24/7

Data emergency? We respond immediately.

Critical data loss, server failure, tight deadline — our on-call team responds urgently, including weekends and public holidays.