Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
Do you have local phone numbers for customers in France, Belgium, and other countries?
Yes, we have local numbers in several countries to avoid international call charges:
- Switzerland: 0840 440 840 (national), 061 551 03 40 (Basel), 044 552 03 70 (Zurich)
- France: 09 75 12 23 66
- Belgium: 078 480 294
- England (London): 020 3514 2288
- Luxembourg: 20 88 05 20
- United States: New York 646-453-6851, Boston 857-239-0950, Los Angeles 213-438-9050
All data recovery work is performed from our laboratory in Switzerland, regardless of the number dialed.