Data recovery FAQ: answers to your questions
Find answers from our specialists to the most frequently asked questions about data recovery: hard drive failures, SSD, RAID, USB drives, pricing, turnaround times and process. SOS Data Recovery (Tesweb SA), Swiss specialist since 2006 with over 10,000 cases handled, answers your questions.
Why consult our data recovery FAQ?
Our technicians answer the most frequently asked questions about hard drive, SSD, RAID, NAS, USB drive and memory card failures. Each answer is based on over 10,000 cases handled since 2006 and regularly updated. If you cannot find the answer to your question, contact us — free diagnosis within 3 hours.
Does my insurance cover data recovery?
Many Swiss insurance policies (household insurance, property insurance, liability insurance) cover data recovery costs. SOS Data Recovery is a direct partner of La Mobilière and Helvetia, and we handle the administrative procedures with your insurer. A common condition: the laboratory must be based in Switzerland — which is the case for us, in Ins.
How much does insurance reimburse for data recovery?
The reimbursed amount depends on your policy and the type of coverage. Some policies reimburse the full cost, while others apply a limit or deductible. We help you identify the exact coverage before any intervention.
Why must the data recovery lab be based in Switzerland?
Most Swiss insurance companies require that data recovery be performed by a provider based in Switzerland to ensure legal compliance, data protection (LPD), and process traceability. SOS Data Recovery, located in Ins, fully meets this criterion.